Service

Support

Questions or suggestions? Take a look in our FAQ's – maybe you’ll find the right answer to your question.
You can call us by day at +49 30 809327300, send us a message via SMS at +49 151-52552205 or come to our Live Chat. Of course you can also send us an e-mail to service@printmate.de. We are looking forward to hearing from you!

Samples

You are interested in our printable shipping boxes but you are insecure regarding the quality and the size? In order you can convince yourself directly concerning our packages, we are offering free sample shipping!
The sample set contains our shipping boxes Maxibrief Junior, Maxibrief, Accessoires, Sneaker & Bags’n’Coats. Here you can order your samples.
If you need any other samples, please write an e-mail to service@printmate.de

Design templates

Regarding the design for your future shipping boxes you can choose between our online editor incl. the 3 D preview on our homepage or the design templates for using the Adobe Illustrator or any other graphic program. The design templates for all our products you can find here. If you want to know how to apply your design correctly, please take a look here.
If the format does not fit for you, just write us an e-mail to service@printmate.de and we will send you the requested template.

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